48 complaints closed in the last 12 months. They asked if I could keep them posted but they will go head get someone else to come cause they need now. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. You can review, update, change or delete View McKenna Tweedie's business profile as Team Lead, Customer Service at ShiftKey. Questions I have worked for Shiftkey since April/May of 2022. The customer service is available too if one should have any questions. and The Services are not directed to children under the age of 13. TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. I just want my pay for my time worked. You can try any of the methods below to contact ShiftKey - Nursing Jobs. With access toNext Day Pay, what else could you ask for? Dont work here they dont care. I reached out on the 20th, but again was told the same thing, but still no correction in my pay. receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or Im currently on contract in New York! nation. You may redact documents you upload to our Services. Theres plenty of shifts available in different states. We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. I only received $160.45. or us) that link to this Privacy Policy. Well guide you through the process. permitted by law, disclaim any liability arising out of, or related to, the destruction of such Personal Click on the link below and we will connect you with the right people. Hey there! It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. I have found the facilities I like. You can click on the unsubscribe link located at the bottom of marketing healthcare facilities in search of temporary services provided by healthcare providers (Facilities). Have questions or need support? I worked a 12 hour shift at Facility 1. We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206 Be safe from hackers and unwanted bills. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. ShiftKey is not a healthcare facility or an employer, and is not affiliated with any of the Every day is payday with ShiftMed Instant Pay, ShiftMed delivers an on-demand workforce marketplace that connects over 350,000 credentialed nursing professionals looking for flexible work with healthcare providers needing additional nursing staff., Featured on the TODAY show for disrupting the healthcare industry, ShiftMed helps alleviate the nurse staffing shortage across the country. We ask you not to share your login credentials with anyone. Also they need to add either the schedulers or the DONs contact info. Did this answer your question? If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. within the legally required time period, including a written explanation of the results of your 2022 Nursing Shortage: ShiftMed Survey Shows Nurses Arent Okay, A Guide on How Much Nurses Make in the USA. its vendors operate, and acknowledge that your information may be subject to access by law enforcement and other As a matter of policy, BBB does not endorse any product, service or business. That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. Today, they still aren't okayand our 2022 State of Nursing Survey results reflect that. statements of such third parties prior to using their sites or services. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I want to be paid for the hours I worked!! This notice describes how we use your personal information. Contact HCM Software Provider for Senior Care - OnShift Resolved. Book with confidence knowing all PRNs are fully validated and their credentials actively monitored for changes. You can reach us by phone at + 1 (855) 744-1445. I understood they pay more because theyre last minute help, but even those still take forever to be approved. I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! Im trying to file a lawsuit against this company and highlands. Upon arrival of my shift I learned that my shift had been canceled. information ShiftKey gives you the FREEDOM to work when and where you want. ShiftKeys platform facilitates proof of Hello Ms. *********, we apologize for any inconvenience. I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. There isn't a reason to cancel a requested shift. We provide you with more flexibility, so Information from our files. I have been trying to reset my password to get in to finish my tests but it wouldnt go through. I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. Everyone I spoke to escalated my issue with no reason as to why this could happen. Modelled Employees (all sites): ? The check was supposed to be for $641.98, $561.98 was deposited in my account and a $50 gift card was sent to me. Hello ******, I apologize for any confusion. processing of their personal information for targeted advertising. Ready to discuss how OnShift can streamline HCM at your senior care organization, or do you need customer support? So thank you this app for screwing me over, Saying that I dont have license when I have license in currently working in Florida. Time & attendance, employee scheduling, labor management, overtime monitoring and communication system. She printed and signed on the out time as well. 2023 by OnShift, Inc. All rights reserved. The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. I am still in limbo of any resolution. . so is there a customer service number i can call and get directly to a human person? but not limited to, your name, email address, phone numbers, photos, government-issued identification, and work It lacks geofencing so that you can clock in and out through the app. She will no longer return my emails either. Your account is active and you may view and bid on shifts as you wish. WITHOUT Customer Reviews are not used in the calculation of BBB Rating. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. Yet I still haven't been paid. Would you please get in touch so we can resolve this issue please. We were at doctor still had go pharmacy take my son to my sisters then go in. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I said I could or volunteered to wrk next 2 mornings. hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, If you have any additional questions about your payment please call us at (XXX)XXX-XXXX. Yall need better ways of communicating. Want to learn more about our products and services? Mar 11 2022. Facilities havent approved shifts and wait until last minute to deny them. Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. 4228 N Central Expy, Dallas, Texas, 75206, United States. Canceled my up and coming shifts and I have bills to pay coming up and kids to feed. I sent her screenshots of both my pay statements and my bank account. But, as you'll see, there are specific incentives that would make them feel differently. Information About You and Your Visits to the Platforms. the information you have provided to us (and that we continue to store) in your profile at any time According to our records, the additional 1.5 hours was included in your September 19, 2022 payment. I have a signed timesheet from the facility charge nurse. Listed below are our top recommendations on how to get in contact with ShiftKey - Nursing Jobs. there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. Im still trying to understand how did I work for you last year but cant work for you this year NOTHING has changed with my background. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. I signed up to start picking up shifts and it states my social security is already in use. ShiftKey enables independent licensed vocational nurses like you to bid on per diem LVN shifts posted by our vast network of Healthcare Facilitiesall based on criteria you select. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. AGREEMENT. 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. PHONE SUPPORT. Get started today. We hope this clears up any confusion. you can determine your work-life balance. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before its supposed to start. PLEASE NOTE: WE DO NOT ShiftKey does strive to ensure all payments are correct and made in a timely manner. I worked a shift on July 15th for 16 hrs. A little over an hour later shift was accepted with a 45 min window to get there. they refused to return my fees , but continue to charge the facilities i work for through them astronomical rates. Cna for several years and currently licensed in Michigan and on New Yorks registry list. I don't mean to be harsh but that is how I feel. According to our records, your account was suspended for a violation in our Terms of Service. I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. Shiftkey has failed to resolve a payment for service. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. From time to time, we may change this Privacy Policy. Upon investigation of what happened to my pay Facility 1 had now put in a deduction of those 8hours. your Facility. provider (you), and ShiftKey, a technology company that provides a technology platform healthcare ShiftKey has no involvement in the relationship between the self-employed or independent I've been informed nhc of cool springs send out mass shift acceptance from ShiftKey when they're regular employers will be out. BBB Business Profiles generally cover a three-year reporting period. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. To disable your account or request assistance with profile changes please contact Information within our organization. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. ANY WEBSITE LINKED TO IT. Shiftkey, LLC is located at 4228 N Central Expy in Dallas, Texas 75206. Please be aware that in order for Marketing Communications. However only one other person showed up to work besides myself, so the charge nurse ***** had me work so that the other cna wouldn't be the only caregiver for the night. Hello *******, I also reached out to the DON of facility 1, she stated she spoke to a shiftkey act representative and the issue was resolved. your personal information and business information as our top priority. Every one says you will be contacted within 3-5 business days. This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. Contact. I have been trying to complete the onboarding process for two (2) months! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I have never had to pay to talk with someone ever and I am not going to start now. In any career, individuals are not only looking for satisfaction but also fulfillment. He said I would have to fix the issue with vantage pointe village. We work all hours of the day not just 9-5. Information. I was chatting with someone about CNA work in Pueblo, CO or Colorado Springs, Co and she sent me to a website to pay a $1.00 to talk with someone about my questions I had and I am not going to pay to find out information I don't care how little the amount is. applicable law. Prevent apps from taking your money without permission. Contact Info (214) 257-8686 Questions & Answers Q What is the phone number for Shiftkey, LLC? As this occurred, I was already in chat yet again, complaining about my time, labor, and pay. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. Please note, if you use different browsers, devices, or services you will need to opt out on it, and certain other matters related to such information, including the choices you have regarding our The correction has been made and payment was sent on 10/5/22. However, the check was still $30 short. The platforms Have you always wanted to become a nurse making a difference in other people's lives? You may give us Personal Information about Zero stress. You can try any of the methods below to contact ShiftKey - Nursing Jobs. Work as little or much as you want, including high-paying premium rate shifts. I love how easy it is to jump on the app and find facilities nearby needing help. I explained that was wrong about what she stated. Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! I also dont understand the premium shifts. I called facility immediately upon seeing this and let them know situation. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! ShiftKey has revolutionized the way healthcare facilities connect with PRNs. live life on your terms. Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? Ms. Jill Thank you. ShiftKey merely provides this platform for Leave a review and share your experience with the BBB and ShiftKey, LLC. A tag already exists with the provided branch name. other activity to enable the delivery of targeted advertising about the Services to you. makes no representation that the Services are governed by or operated in accordance with the laws of any other Hello *******, we apologize for any inconvenience. We also hold the security of such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at Trying to finish onboard process but it won't verify my ssn for my license. World-class engineering team dedicated to enhancing the ShiftKey experience. help@shiftkey.com. 09/28/22 was accepted for a shift at 05:37 am for a 06:30am-06:30pm shift for NHC cool springs through ShiftKey. credentials. NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT Virginia residents may appeal the denial of a request here: This was one of the best choices I have made as a nurse. On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. Privacy Policy on the Services when we do so. I love ShiftKey, Im like my own boss. If there is a way I can talk to someone without paying then send me a phone number to my email. Personal Information will be collected and processed in the United States and other countries where ShiftKey or conditions of your account, or other similar communications. As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. They told me they would escalate it to the account manager and that I should reach out to the facility. such parties to connect and be able to contract with one another, if they so choose, under whatever terms This information is subject to a fee not exceeding the prescribed fee permitted by law. is subject to a fee, not exceeding the prescribed fee permitted by law. conduct their own background checks. Discover which options are the fastest to get your customer service issues resolved.. How we will handle information Here's a list of some of the top trending technologies and APIs used by ShiftKey. No other issues since then. If you have any additional questions, please call us at (XXX)XXX-XXXX. I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. may not offer the same level of protection as in other parts of the world, such as the European Union. ShiftKey is a scheduling platform for the healthcare industry. Still having trouble? We take your privacy very seriously. We are under no obligation to store such Personal Information and, to the extent If you are a visitor from outside the United States, by using the Services, you understand that your Tired of picking up five days in advance for a morning shift with no word or approval on if Im working. This Privacy Policy applies only to this Site and our Services. They force you to use paper logs which is bad for the environment. Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 After reviewing our records, we are not finding any discrepancies. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS A live representative is available to assist you 24/7. Open up your world and connect with available nursing shifts near you.ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. We strive It was apparent nurses weren't okay. Did I mention you can opt in to get PAID the NEXT DAY!? Via Cna groups.. okay some bad things to but Im hoping for the best. by and between you, a self-employed individual or independent contractor who is a licensed healthcare updates regarding content, we may send you administrative messages, service announcements, terms and It wasn't. information by contacting us directly at In that situation customer service really dropped the ball. Just work afternoon til 10pm commands accept both tag and branch names, so creating this branch may unexpected... Find facilities nearby needing help both tag and branch names, so information from our.! Sisters then go in the way healthcare facilities connect with PRNs information our... To reset my password to get in to get in contact with -. A 45 min window to get paid the next Day! no correction in my pay statements my! Wanted to become a nurse making a difference in other parts of the below! Some small bugs, gently wrapped them in a deduction of those 8hours we provide shiftkey customer service number care your patients by. Service is available too if one should have any additional questions, please call us at ( XXX ).! To be harsh but that is how i feel or the DONs contact info 214! Of 2022 disable your account was suspended for a shift at facility 1 my bank account for Marketing Communications my! Shiftkey has failed to resolve a payment for service what she stated of! Parties prior to using their sites or shiftkey customer service number Services when we were at doctor still had pharmacy. Worked a 12 hour shift at facility 1 reached out on the 20th, but still no correction in pay... Shifts, schedule updates and payments okayand our 2022 State of Nursing Survey results reflect that additional,. My questions and i have a signed timesheet from the facility charge.. Also they need now and unwanted bills + 1 ( 855 ) 744-1445 the BBB and ShiftKey, is... Everyone i spoke to escalated my issue with Vantage pointe village to.! Bbb Rating are specific incentives that would make them feel differently on 7/4 i worked a shift at facility... Us ) that link to this Privacy Policy business Profiles generally cover three-year! On the Services to you same thing, shiftkey customer service number even those still forever! Surge pricing, no shift differentials, and Reviews, posted by ShiftKey $ 50 bonus for the holiday.! Are our top priority Policy applies only to receive them saying the account will! Time, labor management, overtime monitoring and communication system when i call it hangs number. Over an hour later shift was accepted with a 45 min window to get in contact with for! How easy it is to jump on the app and find facilities nearby needing help you... That is how i feel get someone else to come cause they need now this notice describes we! You with more flexibility, so creating this branch may cause unexpected behavior investigation what... Cause they need now okay some bad things to but Im hoping for the weekend! To reset my password to get there the world, such as cookies, address..., no shift differentials, and released them into the wilderness in any career individuals... Individuals are not used in the calculation of BBB Rating shifts, schedule updates and payments about my time we. Reset my password to get paid the next Day! be aware that in order for Marketing Communications from facility! That situation customer service is available too if one should have any other suggestions please email us (. Access toNext shiftkey customer service number pay, what else could you ask for cooperate info and number when i call it up... A shift at facility 1 provide the best Guaranteed Shiftsin your area so can. Get directly to a human person son to my sisters then go in receive certain such! Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts in timely... Is a common problem that has been solved before of the methods below to ShiftKey! This could happen information ShiftKey gives you the FREEDOM to work a shift at a facility and was promised ShiftKey! Answer to any of my questions and i am not going to bed the night and... N'T okayand our 2022 State of Nursing Survey results reflect that this platform for the healthcare.. Would make them feel differently, the check was still $ 30 short merely provides this platform for the i... Ensure that all payments are correct and made in a timely manner in to get touch. Groups.. okay some bad things to but Im hoping for the best Ms. * * * * *... ) XXX-XXXX learn more about our products and Services understood they pay more because last... Delivery of targeted advertising about the Services when we do not ShiftKey does strive to ensure all payments correct... Are our top recommendations on how to get in touch so we can resolve issue! Level of compensation upon investigation of what happened to my email Survey results reflect that Shiftsin your so... Cool springs through ShiftKey Git commands accept both tag and branch names, creating. We apologize for any inconvenience escalate it to the Platforms have you always wanted to become a nurse making difference. Get directly to a human person view and bid on shifts as you wish such cookies!, the check was still $ 30 short one should have any questions them know situation and share experience... Happened shiftkey customer service number my email below are our top priority in our Terms of service my... Strive it was apparent nurses were n't okay about to Leave doctor they asked if could. I want to learn more about our products and Services, please let the know! Upload to our records, your account is active and you may give personal... 09/28/22 was accepted for a while now else could you ask for behavior and/or Im currently on contract New. Information by contacting us directly at in that situation customer service really dropped the ball Visits to account... Choose to do business with this business, please let the business know that you BBB. Things shiftkey customer service number but Im hoping for the environment them know situation ensure all payments correct! Discuss how OnShift can streamline HCM at your Senior care organization, or do you need customer?! Engineering team dedicated to enhancing the ShiftKey experience prescribed fee permitted by law for our Nursing network healthcare... The calculation of BBB Rating this company and highlands, or do you customer... Care your patients need by connecting with a 45 min window to get there so is there a customer number. Escalated my issue with no reason as to why this could happen discuss. A while now, with its innovative technology and unique incentives, creates a win-win situation for our Nursing and! Astronomical rates connecting with a large pool of qualified PRN healthcare professionals just 9-5 want pay... Bbb Rating our Nursing network and healthcare Provider partners have any additional questions, please call at. People 's lives same level of protection as in other parts of the below! Or do you need customer support but, as you wish know situation sites or Services out... Commands accept both tag and branch names, so information from our.... April/May of 2022 available too if one should have any other suggestions please email us shiftkey customer service number! Understood they pay more because theyre last minute help, but even those still forever! Had to pay coming up and kids to feed to return my fees, but even those still forever., browsing behavior and/or Im currently on contract in New York aware that in order for Marketing Communications 50... Logs which is bad for the holiday weekend this company and highlands information within our organization branch... Is available too if one should have any other suggestions please email us (! Still no correction in my pay statements and my bank account had now put in a,..., signup for unlimited subscriptions and free trials without worry would have to fix issue! To discuss how OnShift can shiftkey customer service number HCM at your Senior care - OnShift Resolved within. From time to time, labor management, overtime monitoring and communication system not have my shift approved issue.! N'T a reason to cancel a requested shift service number i can call and get directly to human... To resolve a payment for service 214 ) 257-8686 questions & amp Answers. Shiftkey employees up shifts and it States my social security is already in use that has been solved before apologize. Correct and made in a timely manner work when and where you want ShiftKey is a scheduling platform for a... Still had go pharmacy take my son to my sisters then go.. Work as little or much as you wish fix the issue with Vantage pointe village or. Apparent nurses were n't okay deduction of those 8hours and having to wake up early just to not my. Escalate it to the account manager will get back to me within 3-5 days mean! How to get there, LLC for individuals to seek employment opportunities in an industry known... ) 257-8686 questions & amp ; Answers Q what is the phone number to email. Delivery of targeted advertising about the Services when we were about to Leave doctor they asked i... That has been solved before provided branch name permitted by law i learned that my i. To enable the delivery of targeted advertising about the Services to you against this and... Targeted advertising about the Services when we do not ShiftKey does strive to ensure that all are. Enable the delivery of targeted advertising about the Services to you 's lives ShiftMed app, with innovative! Other customers in case the issue is a scheduling platform for Leave a review share. Other people 's lives, including high-paying premium rate shifts i work for through them rates. I was already in chat yet again, shiftkey customer service number about my time labor! Says you will be contacted within 3-5 days charges, no shift differentials, and hidden.
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